We give you the choice of using our white pens or our white strips, it’s all down to personal preference. the strips are great for an easier and faster, on-the-go whitening experience, while the pen offers more precision for those hard-to-reach places. our led white light speeds up the process of either, leaving you a whiter smile in as little as 25 minutes. you can find out more about each part by looking on our ‘products’ page.

You usually will start to see results after your first use. the whitening co products take up to 14 days of consistent use before displaying the full whitening and brightening potential of our formula.

Yes! the whitening co products are entirely safe to use and do not damage your enamel or cause harm to your teeth and gums.

Our products have been manufactured to fda standards and are best used in defined amounts. our white pens are safer to use than competing whitening applicators, because they allow for precise operation, to avoid any sensitivity or gum irritation. don’t overuse your whitening gel, less is best!

We recommend the first order of business is talking to a dental professional about strengthening your teeth, because this problem affects their structural integrity. hypo-calcification may require fluoride treatments or cements/crowns to fix. in-clinic or at-home bleaching can work but only for milder cases, and while the whitening co products will not worsen or harm your calcium spots, they may appear brighter after use, so make sure to also use a toothpaste that helps replenish calcium.

You can brush your teeth before and/or after using whitening co products, without any delay or wait-times. we recommend that you upkeep regular teeth-brushing whilst using whitening co products. the preferred time to brush would be before use, as this will clear away any food or bacteria from your teeth that may get in the way of the best whitening results.

While you are not strictly limited to avoid food or drink before or after use, we recommend that within 2 hours after use, you avoid any highly-acidic food or drinks, or anything prone to staining your teeth such as red wine, coffee, darkly coloured juices or sauces, ice blocks or berries. this is to ensure that you experience the absolute potential of your whitening co products.

Our white light uses premium led’s and hardware-programmed timers to help you smile with confidence even more briskly than before. click here to view our how-to video.

Here's how it works:
our gels and strips contain hydrogen peroxide, which in order to maximise its whitening effect, requires high powered led lights.

In order for our premium leds to draw enough power, the light must be connected to a high powered device, such as a smartphone, computer or wall socket.

Our white light led's then activate the formula.

Our formula absorbs and travels through the enamel of your tooth whitening on its way (short term whitening).

Given 25 minutes, our activated formula should have reached the dentin of your teeth (long term whitening).

The result, a long term, brighter, whiter smile.

To clarify : the dentin is the actual ‘tooth-bone’ that gives your teeth their natural white-ivory colour the enamel is a clear, ‘glass-like’ protein layer’ that ‘clothes’ the tooth dentin.

Although our white kit does not whiten teeth with veneers as efficiently, you can use our products to whiten your natural tooth to achieve your desired coloured match.

$0.00 to NZ & AUS. 

Generally between 1-5 days, at the moment we only have shipping estimates for NZ + AUS, we'll work on getting estimates for the rest of the world ASAP.

Kiwi's, your orders are automatically registered with our shipping partner to be picked up and sent your way the next day. your order could be with you as soon as the following day, however, please allow up to 3 days for your order to be delivered.

Aussies, your orders are automatically registered too. although your order could be with you the following day, please allow between 3-5 business days for delivery.

Yes we do! To find out if we ship to your country specifically, please contact us directly. Internationally, please allow up to 5 business days, and feel free to contact us if there are any specific shipping enquiries.

All payments are made online through shopify. We have afterpay and Klarna as payment options if you need.

If you have any queries regarding payments please contact info@whiteningco.nz.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable): - health and personal care items with obvious signs of use - any item not in its original condition, is damaged or missing parts for reasons not due to our error - any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 calendar days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@whiteningco.nz.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@whiteningco.nz and send your item to: 47 New North Road, Eden Terrace, Auk, Auckland 1021, New Zealand.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping to return your product, you should mail your product to: 47 New North Road, Eden Terrace, Auk, Auckland 1021, New Zealand. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information".

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

• "Log files" track actions occurring on the site and collect data, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Please note that we do not alter our site’s data collection and use practices when we see a do not track signal from your browser.

If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

The site is not intended for individuals under the age of 12 years.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@whiteningco.nz or by mail using the details provided below:

Whitening Co
[Re: Privacy Compliance Officer]
47 New North Road, Eden Terrace, Auk, Auckland 1021, New Zealand

Please refer to the Terms Policy Page